Thanks for purchasing our products at operated by Kenya Poultry Incubators (KPI)

We offer a full money-back guarantee for all purchases made on our website. (with the exception to live chicks and fertilized eggs If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked LESS TRANSPORT COST & HANDING. (where free delivery had been done to clients door-step) You are eligible for a full reimbursement within 7 calendar days of your purchase/EXCHANGE OF A SIMILAR PRODUCT(s) of similar value if you opt for that

After the 7-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the 7-day after their purchase to ensure it fits their needs.

If you have any additional questions or would like to request a refund, feel free to contact us.

Tel++254 710530121 OR +254 776267377